Yes. You are required to submit a completed Claimant's Statement and Authorization form, all invoices and original paid receipts, and any additional documents PCU may request. All forms and a “How To” guide for claim submission can be found in your member portal. Login

Yes. All claims must be filed within 60 days of the date the expense is incurred.

Yes. You can appeal a denied claim within 90 days of the date the claim is denied. Appeals must be submitted to PCU in writing with full details of the reason for the appeal and all supporting documentation.

You can view/search the provider network via this link.

You should always refer to your Certificate for a complete list of Exclusions. You can access your Certificate in the PCyou Personal Portal found at my.pointcomfort.com using your desktop computer or most mobile devices. You also received a copy via email at the time of purchase.