When you press the red “SOS” button on the assistance page in your App the system will automatically open your SMS-dialog after the five second countdown and you can send your position to the Global Emergency Assistance Center for Insured Nomads to be alerted. You will get a call back to the number registered and an in-app message you may respond to for help.
Note, the alarm button will flash/pulse until the case is cleared at the Global Emergency Assistance Center, there may be a delay after of a few minutes after the case/incident is cleared where the alarm button will still pulse/flash.