Yes, COVID-19 is treated as any other illness under this policy. Be aware the as it is a global medical insurance policy there are no included benefits for hotel quarantine requirements as that is not a medical benefit.

We have seen that change is needed and how it should be easier to use your insurance. On the International Health Insurance plans (Preferred & Preferred Plus) you get a transactional card that is connected to the Mastercard network to pay for authorized claims. In addition, you can use our app (iOS Apple or Android) for processing claims and instant reimbursement, yet we prefer to pay the hospital/clinic directly in all situations where this is possible. (note: our previous plans as Nomad Health Insurance do not have this feature)

Read more about the INC app here. Policies purchased after the 18th of May get INC for a 12 month period of time from the start of your policy. INC by Insured Nomads is a membership program that includes crisis response, assistance, airport lounge access, evacuation for political unrest/terrorism/natural disaster, telemedicine, wellbeing/counseling, and much more.

Once your application is submitted it is then reviewed by our medical underwriting team, this process takes on average 2 business days. If there is more data required due to responses to your health history, then you will be contacted to provide that information and then it's processed. The decision response is sent to you, and if it's accepted as quoted you get a payment link to complete the purchase. If the policy is offered to you at a new price/premium increased due to health question responses then an offer will be sent for you to accept and then the payment email is issued to you. Soon after the payment is made the policy is then issued to you, you then get a welcome email with all the benefits that come in parallel to the policy so that you can add the apps to your phone and enjoy the features that are along this policy for your wellbeing and safety.

You may reach our service team via phone, email, web portal or through the Insured Nomads app for policy management (iOS Apple and Android app). Check contact numbers at https://insurednomads.com/contact and save this number for reference: +1-205-236-5117

There is not waiting period with the exception of the following: Wellness check-ups: 6 months, Maternity: 10 months, Mental health & substance abuse: 12 months, Organ transplant: 24 months of continuous coverage.

Yes, there is emergency medical cover of €100,000 outside your selected coverage area for max of 45 days per trip.

Professional sporting activities or any hazardous sporting activity, or extreme pursuits or activities are excluded, including but not limited to Kite Surfing, Rock or Cliff Climbing, Mountaineering, Motor Sports of any king, Aerial activities and sports, Bungee Jumping, Scuba Diving to a depth greater than 30 meters or where a PADI Certificate is not held, Tomb-Stoning, any sport involving animals including horse riding/racing, polo, speed competitions of any kind, racing of any kind other than on foot, and skiing off-piste.   

If you will be needing short term cover for adventure sports get an additional travel insurance for that period of time only that includes it, click here.